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Refund Policy
Last updated November 2, 2026
We want every order to arrive right. This policy explains what happens when it doesn't.
Missing or damaged items
Tell us within 24 hours of delivery. We will refund the item, or bring a replacement with your next order.
Out-of-stock items
You are never charged for items we could not find. Because we charge the final amount after shopping, they simply do not appear on your charge.
Cancelling an order
You can cancel from your account or the tracking page until we start shopping. The card or PayPal hold is released; your bank may take a few days to show it.
How refunds are paid
Refunds go back to the original payment method. Venmo refunds are sent to the account that paid.
Contact
Call us at 787-248-9420.